Return & Exchange

Return policy on COVID-19 level 3 & 4, AUS & NZ:

You can return the item(s) within 28 days after the end of lockdown level 3 (only for items purchased within 28 days before lockdown)


Return policy on COVID-19 level 1 & 2, AUS & NZ:

The easiest ways to return an item are to send it back to our store within 28 days of receiving your order.


Exchange Policy:

Unfortunately we are not able to exchange if the return items were dirty, stains, damaged, body odor, cigarette smoke, unmistakable restaurant odor or perfume, washed, dry cleaned or altered.


Refund Policy:

Please choose carefully as we do not refund any items bought online or in-store or customer cancels the appointment. We are happy to exchange your items within 28 days of the date you received your order, with proof of purchase, providing the items are in their original condition.